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About  Green Lizard Australia™
 

 

 

Our "No Worries" Shipping, Returns and Exchange Policy


Our 100% Satisfaction Guarantee

 

We stand by our products & offer a total, 100% quality guarantee. Our products on this site will be free from any defective materials or workmanship, or you will receive either an Exchange or 100% Refund.

 

Because sheepskin is a natural product, there may be some irregularities and variations in color and texture. These traits are characteristic of quality sheepskin and add to the beauty and character of the footwear. Slight dye transfer may occur with darker colored sheepskin during your first few wears.

 

How To Send Something Back

 

Should you need to exchange or return your order, within 30 days of receiving it, please contact us via email. Click Here 

* Please note: All exchanges or returns must include a return authorization number. 


In the case of an exchange for our customers, once received in our warehouse, we will replace the item & send back to you as soon as possible.  Some customers may be charged additional shipping fees on exchanges however, exchanges are free of duties and taxes. All exchanges have the highest priority and are processed before new orders.

 

If the reason for the exchange was due to us sending you something other than what was on your original order, we will also provide you with a credit for the cost of the return for standard, insured delivery services.

 

In the case of a Return, once received, we will refund 100% of the original purchase price.  

Sorry, we cannot exchange or give refunds on Worn Sheepskin Boots!

 

All of "Our Prices" include duties and Taxes

 

All imports from outside of the United Kingdom and much of Europe must clear Customs and after a very small value, are subject to import duties, VAT and other clearance fees. This will add between 40 to 50% more to the price that you have already paid and you will have to pay these extra costs before you  receive your order.  Always check the "Shipping" and "Terms and Conditions" on any site before you buy. The disclaimer is usually hidden in the fine print on these pages.

 

Example for Europe (Shown in US Dollars): 

             Retail Price including shipping = $120.00

             Plus Duties 17% + $20.40

             Plus VAT 19% + $26.67

             Plus Fees (Parcel Force etc) + $15.00  

             Your actual purchase price = $182.07 or over 50% more!

           

We include all duties, taxes, VAT and other fees which means you will have nothing more to pay. Additionally, if you are not 100% satisfied in your purchase from us you can return it to any of our warehouses for a full refund with no penalties!

 

About: Australian Sheepskin Boots - Australia's Gift to the World! 

Green Lizard Australia™ - Supports the following Causes
It's not just about the boots, it's also about the planet they walk on. That's why a portion of our sales go to supporting these worthy causes...
Green Lizard Australia™ - Supports the following Causes Green Lizard Australia™ - Supports the following Causes Green Lizard Australia™ - Supports the following Causes Green Lizard Australia™ - Supports the following Causes Green Lizard Australia™ - Supports the following Causes
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